Frequently Asked Questions
Everything you need to know about your Robin's Jean order
How can I track my order status?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on the carrier's website to monitor your delivery progress.
What is your return policy for denim and apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition items may be marked as final sale.
Do you offer international shipping?
Yes, Robin's Jean ships worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I care for my embellished jeans?
To preserve the quality of our signature crystals and studs, we recommend hand washing your jeans inside out in cold water and hanging them to dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay and Klarna.
How do I know which size to order?
Each product page features a detailed size guide. Our denim typically fits true to size, but we recommend checking the specific measurements for slim-fit versus relaxed-fit styles.